Prescription Requests

You can now order your prescriptions in any of the following ways:

1. Repeat prescriptions - Register with your local Pharmacy.

2. Register for our Online Service - New users to the system are required to complete a simple registration form to receive a unique online passcode. Available ONLY from our reception.

3. Place your prescription request in the box outside the Practice door.

4. Call our dedicated prescription line on 01698 75 50 52 this is open Monday to Friday 8am - 8pm ( excluding public holidays)  this line will allow you to order all regular routine medication.  Please do not request adhoc medication that you have never discussed with a GP ie antibiotics.

The Practice carries out multiple face to face appointments every day.

We triage every telephone call before a face to face appointment is offered to ensure it is appropriate.

This allows the GPs to treat more patients daily 

Our appointment booking system has changed- You will receive a call back from a GP on the same day you call.  If you need a face to face examination the GP will arrange a suitable time for this to be done- usually on the same day

If you have a health concern of any kind that requires you to speak to a GP please call the practice any time between 8am and 5pm.  You will have to provide the administration team with the details of your health concern to ensure you speak to the appropriate person. You will receive a call back from either a GP, Pharmacist or Advanced Nurse Practitioner.  

Please make sure you answer the call as we cannot continue to retry due to the volumes of calls 

COVID Vaccine Helpline

0800 030 8013 

this number is available 7 days a week 8am until 8pm

Medication review with the GP?

You can arrange up to a week in advance an appointment to discuss your medication with a Pharmacist.  These are carried out Monday, Tuesday, Thursday and Friday each week.

Test results

Non Urgent test results can be discussed with the GP on a TUESDAY, THURSDAY AND FRIDAY. Urgent test results can be discussed on the same day if the GP deems it necessary.  There may be a wait of up to 2 weeks for this type of appointment.

The GP will determine if the results are URGENT or not. 

Medication query?

You can now order your prescriptions in any of the following ways:

1. Repeat prescriptions - Register with your local Pharmacy.

2. Register for our Online Service - New users to the system are required to complete a simple registration form to receive a unique online passcode. Available ONLY from our reception.

3. Place your prescription request in the box outside the Practice door.

4. Call our dedicated prescription line on 01698 75 50 52 this line is available Monday - Friday 8am - 8pm ( excluding public holidays)  Please only order your regular routine medication - we cannot process adhoc requests for medication you have not discussed with a GP - i.e antibiotics.