From 1^st June 2022 Prescription Requests

You can now order your prescriptions in any of the following ways:

1. Repeat prescriptions - Register with your local Pharmacy.

2. Register for our Online Service - New users to the system are required to complete a simple registration form to receive a unique online passcode. Available ONLY from our reception.

3. Place your prescription request in the box outside the Practice door.

4. If you are over 70 years old or housebound then will be more than happy to take your request over the telephone

Prescription line for prescription queries ONLY between 9am -12.30pm on 01236 731738 press Option 2

Monday 18^th April COVID-19 Government Guidance Update

As face covering guidance in wider public settings within Scotland gradually stands down, certain settings remain where the extended use of facemasks and/or face coverings will still be necessary.

In settings such as hospitals, primary care and within wider community care, the wearing and the extended use of facemasks and/or face coverings will still be required for healthcare workers, patients and patient visitors.

This is due to these settings hosting more clinically vulnerable individuals, for whom COVID-19 infection still poses a greater risk.

We continue to provide a safe environment for our patients and health care workers attending the practice, to follow the Scottish Government Guidance and help protect those most vulnerable.

Thank you for your continued cooperation.

https://www.gov.scot/publications/coronavirus-covid-19-interim-guidance-on-the-extended-use-of-face-masks-in-hospitals-and-care-homes/

The Practice carries out multiple face to face appointments every day.

We triage every telephone call before a face to face appointment is offered to ensure it is appropriate.

This allows the GPs to treat more patients daily than pre-COVID times.

Our appointment booking system has changed- You will receive a call back from a GP on the same day you call.  If you need a face to face examination the GP will arrange a suitable time for this to be done- usually on the same day

If you have a health concern of any kind that requires you to speak to a GP please call the practice any time between 8am and 3pm. We will deal with urgent calls only from 3pm until 5pm. You will have to provide the administration team with the details of your health concern to ensure you speak to the appropriate person. You will receive a call back from either a GP, Pharmacist or Advanced Nurse Practitioner.  This call may result in a video consultation which will mean you need access to the internet or a mobile phone.  (alternative arrangements can be arranged if you do NOT have access)

Please make sure you answer the call as we cannot continue to retry due to the volumes of calls 

SHOULD YOU HAVE RECEIVED YOUR COVID VACCINATION BY NOW?

If you think you have been missed please click on the link below from the NHS inform Website.  You will need to complete an Online Form stating your name, date of birth etc

https://www.nhsinform.scot/covid-19-vaccine/invitations-and-appointments/missing-appointment-details

DO YOU NEED EVIDENCE OF COVID VACCINE FOR TRAVEL OR WORK?

https://vacs.nhs.scot/csp

Click the link above to take you to the website.  Click on the option "recover user name" when screen pops up.  Follow the process from there.  You will need to have the date of your 1st Vaccine.

COVID Vaccine Helpline

0800 030 8013 

this number is available 7 days a week 8am until 8pm

Medication review with the GP?

You can arrange up to a week in advance an appointment to discuss your medication with a GP or Pharmacist.  These are carried out Tuesday to Friday each week.

Test results

Non Urgent test results can be discussed with the GP on a TUESDAY, THURSDAY AND FRIDAY.  These can also be booked up to 1 week in advance. Urgent test results can be discussed on the same day if the GP deems it necessary.  There may be a wait of up to 2 weeks for this type of appointment.

The GP will determine if the results are URGENT or not. 

Medication query?

From 1^st June 2022 Prescription Requests

You can now order your prescriptions in any of the following ways:

1. Repeat prescriptions - Register with your local Pharmacy.

2. Register for our Online Service - New users to the system are required to complete a simple registration form to receive a unique online passcode. Available ONLY from our reception.

3. Place your prescription request in the box outside the Practice door.

4. If you are over 70 years old or housebound then will be more than happy to take your request over the telephone

Prescription line for prescription queries ONLY between 9am -12.30pm  on 01236 731738 press Option 2